Fort Walton Beach, Fla. (Feb. 1, 2023) – Eglin Federal Credit Union is pleased to announce Loan Services Representative Juliana Powell has been selected as the 5-Star Performer of the 4th Quarter of 2022. Juliana has been employed with the Credit Union since September 2013 and currently resides in Navarre.
“Juliana promotes the values of EFCU daily with her team and our membership,” said Call Center Ops Manager Ruth Fennell. “She is respected by her peers, trusted, dedicated and stays engaged with staff. During our recent auto loan promotion, Juliana volunteered to work late during the week and on numerous Saturdays to help the PAL/Title team. She is famous for asking what she can do to help. Juliana assisted, processed, checked work and helped wherever she was needed.”
Juliana’s history with the Credit Union started at the Fort Walton Beach Branch as a Part-time Teller. She was quickly promoted to Member Service Rep in the Call Center then promoted to Member Service Counselor in 2016. In 2020, Juliana was promoted to Loan Services Rep and will join our new Pace Branch when it opens later this year, in her newly promoted position as Member Service Supervisor.
The 5-Star Performer Award is a quarterly employee recognition program. The nominator provides a written submission describing how the employee embraces EFCU’s Five-Star Values: Respectful, Trustworthy, Dedicated, Proactive and Engaged.
“I really enjoy my job at the Credit Union and am always happy to help other departments when needed,” Juliana said. “I love the people I work with and have developed some close friendships here. We’re like family. I’m looking forward to meeting new members in Pace when our branch opens and am so proud to say that I work for EFCU!”
If you are interested in working at EFCU, check out Careers at EFCU.
Photo caption: (left to right) PAL/Title Supervisor Lela Corlew, President/CEO Jerry Williams, Call Center Ops Manager Ruth Fennell, and Loan Services Supervisor LaCrystal Donson congratulate Juliana Powell (center) for earning the 5-Star Performer of the 4th Quarter of 2022.
Eglin Federal Credit Union was chartered in 1954 and is a not-for-profit, member-owned financial institution, federally regulated by the National Credit Union Administration. Membership includes military and civilian personnel on Eglin Air Force Base, Hurlburt Field and Duke Field as well as affiliates of Select Employee Groups in Okaloosa, Santa Rosa and Walton counties. In addition to military and SEG affiliations, our membership also includes anyone living or working within our Geographic Field of Membership. Our Mission is to provide our members with five-star service, support and solutions to simplify their financial lives. Funds in your account(s) with us are insured by the National Credit Union Administration to at least $250,000 and backed by the full faith and credit of the United States.
Where Members Matter Most.