NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced that Listerhill Credit Union will receive the prestigious 2022 TNCPE Excellence Award. An organization recognized with the Excellence Award is an outstanding example of a high-performance organization that exhibits processes that serve as role models for others and have demonstrated management excellence with superior results over time.
Listerhill Credit Union, headquartered in Muscle Shoals, Alabama, is a nonprofit financial cooperative with a mission to improve lives in the communities it serves. According to Brad Green, President and CEO of Listerhill, that mission drives the credit union toward continuous improvement every day. “Our employees have played a big part in our success,” Green said.
“I’ve always hoped Listerhill would become an organization marked by excellence,” said Green, who has served in the credit union’s leadership since 2008. “I’m pleased that Listerhill is now a TNCPE Excellence Award Winner poised to begin our journey in pursuit of the national Baldrige Award.”
Green added, “Excellence is now officially our expectation at Listerhill. It’s a journey toward always being our best. It celebrates successes, builds on strengths, and learns from failures in order to make ourselves better.”
The 2022 TNCPE Excellence Award will be accepted by representatives from Listerhill on March 2, 2023, as part of the 2023 TNCPE Excellence Conference and Awards Celebration.
“TNCPE’s vision is to be a trusted partner and regional resource in achieving performance excellence and one of the many ways we do that is through the Awards Program,” said TNCPE President and CEO, Heather Schoch. “Organizations being recognized this year have demonstrated a strong commitment to improvement and have chosen TNCPE and the Baldrige framework as their path to excellence. They have completed a rigorous assessment and site visit process in order to receive valuable feedback on their excellence journey, and I personally commend them! TNCPE is proud to be associated with these organizations.”
A full list of winners can be found on the TNCPE website www.tncpe.org
Established in 1993 as a public-private partnership, the Tennessee Center for Performance Excellence strives to strengthen economic development and organizational health by helping companies and organizations grow more competitive in today’s global marketplace through affordable, in-depth assessments. A nonprofit, TNCPE is grounded in the Baldrige Excellence Framework—a holistic framework used by organizations across multiple industries to improve their performance and achieve sustainable results. More than fifteen hundred (1500) organizations have participated in and benefited from the TNCPE award program. Six Tennessee businesses—The City of Germantown TN, Bristol Tennessee Essential Services, Caterpillar Financial Services Corporation, Pal’s Sudden Service, Eastman Chemical Company, and Federal Express—have been honored with both the prestigious Baldrige National Quality Award and the TNCPE Excellence Award.
For more information on the Baldrige Performance Excellence Program, visit www.nist.gov/baldrige/ .