Credit unions across the southeast have been remaining vigilant and proactive as the coronavirus (COVID-19) pandemic spreads. Credit unions’ first priority is helping members — not matter what the situation. To that end, many have begun offering measures meant to aid members who may be struggling financially as a result of the pandemic. Below, we’ve compiled a list of credit unions in the southeast that are helping members in this way. Please note – this is not an exhaustive list. Check back frequently for updates.
Alabama Credit Union: The credit union is allowing consumer loan borrowers to skip their next two loan payments. Eligible loans loans include credit cards, auto, RV, boat, personal and other consumer loans financed by ACU. The credit union will also defer for 60 days the loan payments on any new consumer loans closed now through May 1. For more information, call the credit union’s member care center at 888-817-2002.
Alabama Teachers Credit Union: The credit union is offering the following to members negatively affected by the pandemic: discontinuation of the $3 transfer fee between share accounts; deposit account fee waivers based on need, no additional late fees incurred on loans now through April 30; eligible credit card payments deferred for the months of May and June; consumer loan payment due date extensions up to 60 days; business loan due date extensions up to 60 days; availability of various other loans. Click here for more information.
All In Credit Union: The credit union has rolled out a Pandemic loan for existing members that need access to quick cash to cover rent payments, food, utilities. etc. Click here for more information.
Auburn University Credit Union: The credit union will offer a 60-day loan extension, credit card limit increase, an unsecured loan and a no-payment for 90 days deal for those affected by the pandemic. For more information, click here.
121 Financial Credit Union: The credit union is automatically deferring all eligible consumer loans and credit cards for 60 days, effective March 28. If preferred, members can continue to make their normal payments and keep their current amortization schedule. Click here for more information.
Alive Credit Union: Everyday financial tools, promotions and special emergency relief programs will be made available to members affected by COVID-19. Emergency relief loans are available at 4.99% APR with no payment for 90 days — and there’s a minimum approval of $500 regardless of credit score. Members may also be eligible for skip-a-payment, to defer payment or 60 days or for free financial wellness coaching. Click here for more information.
Emerald Coast Federal Credit Union: Employees are ready to speak to members who have been financially affected by the pandemic because of a reduction in work hours or loss of work. The credit union has programs in place including extensions on consumer loan payments, reduced mortgage payments, waiving of penalties on early withdrawals and ore for those who qualify. These will be evaluated on a case-by-case basis. Click here for more information.
Envision Credit Union: The credit union will be enhancing its Skip-A-Pay Program by letting members automatically skip two months of loan payments starting April 2020. The offer applies to members with consumer loans as of March 31, 2020. The program will take place automatically — no need to reach out to the credit union. Click here for more information.
First Coast Federal Credit Union: Members who need financial relief because of the COVID-19 virus should contact the credit union at 904-387-5660 or at 904-387-6152. Click here for more information.
First Commerce Credit Union: The credit union will be waiving ATM, early CD withdrawal and call center service fees. In addition, payments on First Commerce loans — personal, business and credit cards — with a due date between March 20 and April 19 will all automatically be deferred for 30 days. This excludes first mortgages. The credit union is offering a Pandemic Relief Loan up to $2,500 at a fixed APR of 5% for up to 48 months. Click here for more information.
Florida West Coast Credit Union: The credit union encourages members who may be financially affected by the COVID-19 pandemic to call the credit union at 813-643-5572 or by email at firstname.lastname@example.org.
Members First Credit Union of Florida: The credit union has a variety of programs available to help members experiencing financial hardship. For help, contact the credit union at 850-434-2211. Click here for more information.
My Healthcare Federal Credit Union: The hospital branch and main lobby branches are both closed — members will be served in the drive-through or remote service delivery channels. Click here for more information.
VyStar Credit Union: The credit union is providing many options to help members with finances, including: advancing consumer loan and credit are due dates for 60 days; forgiving loan late fees for the month of March; providing quick, streamlined forbearance options for mortgages; offering emergency loans for members and small businesses; and partnering with the City of Jacksonville to facilitate a small business grant and loan program.
WinSouth Credit Union: The credit union is ready to help members impacted financially by the COVID-19 pandemic. Reach out to WinSouth at email@example.com or at 800-757-7302 for more information.
Altamaha Federal Credit Union: The credit union is offering a special community care loan up to $2,500 per member with a 5% APR for all credit tiers and terms up to 18 months. No payment is due on the loan for up to 60 days, and members may refinance existing loan balances into the special loan. The credit union is also offering a fee-free Skip-a-Payment program on all loans for situations caused or magnified by COVID-19-related issues. For the month-end March 31, we are waiving low-balance fees for all deposit accounts. For more information, click here.
Atlanta Postal Credit Union: The credit union is allowing members to skip two consecutive payments on eligible consumer loans to help financial burdens caused by COVID-19. The credit union will waive processing fees and 6-month loan life requirement, so members can request the extension even if the consumer loan is new. Existing APCU members who have been financially impacted by COVID-19 can also apply for a low-rate personal loan to help with budgeting concerns. Click here for more information.
Delta Community Credit Union: For members who may suffer financial hardships because of illness or a layoff from work due to COVID-19, Delta Community will offer member assistance programs, including: fee waivers, deferrals, payment holidays, and/or reduced payments on a case-by-case basis. For more information, call the credit union’s Member Care Center at 800-544-3328.
Excel Federal Credit Union: The credit union has launched the EXCEL Cares loan to provide financial assistance during the pandemic. Members can use the loan to borrow up to $700 for 12 months at 12.99% APR. Members can apply online with ease. The credit union also recently distributed more than 110 care packages to members, containing paper towels, tissues, toilet paper and cleaning supplies. Click here for more.
Kinetic Credit Union: Kinetic is offering an Emergency Relief Loan to support its members experiencing difficulty due to the COVID-19 pandemic. Current members with direct deposit or evidence of three consecutive payroll deposits who are out of work or temporarily furloughed are eligible for an Emergency Relief Loan amounting to up to tow weeks net pay. The loan will be 0% APR for the first 60 days. After 60 days, the rate will be the same as the shared secured loan at that time, currently 4.10% APR. The term is up to 12 months. All members affected by the pandemic may also apply for a personal loan, take advantage of penalty-free withdrawals on qualified certificates or apply for extensions on current loans. Click here for more information.
Mutual Savings Credit Union: Members who need a loan to help hold them over during the pandemic should call the credit union to hear loan options. They may also apply on line. Click here for more information.
United Methodist Connectional Federal Credit Union: All April Visa payments will be deterred. The credit union is adding a special, no-fee Skip-a-Pay for non-real estate loans. Contact the office for more.