How southeastern CUs are practicing social distancing during the coronavirus pandemic…

How southeastern CUs are practicing social distancing during the coronavirus pandemic…

Credit unions across the southeast have been remaining vigilant and proactive as the coronavirus (COVID-19) pandemic spreads. Credit unions’ first priority is keeping members and staff safe and healthy. To that end, many have put in place measures to promote social distancing. Below, we’ve compiled a list of credit unions enacting social distancing. Please note – this is not an exhaustive list. Check back frequently for updates.

Alabama

Alabama Credit Union: Most locations are drive-thru only. Access to the lobby at these locations can be granted by appointment only. The Austal and Birmingham Post Office locations are open at full-service, since they have no drive-thru ability. However, the number of members allowed in these branches at one time will be limited. The Mercedes-Benz and Ferguson locations are closed.

Alabama Teachers Credit Union: Each branch lobby is closed and access will be offered via the drive-thrus indefinitely. The following offices are accessible via drive-thru: Albertville, Anniston, Centre, Fort Payne, Gadsden Although the Oxford location is closed and has no drive-thru, members may still utilize the nigh-drop service at this location. Click here for more information. 

Alabama Law Enforcement Credit Union: The credit union is only allowing two members in the lobby at a time for necessary functions. Click here for more information 

Alabama River Credit Union: The credit union closed lobbies on March 18. All drive-thru lanes are operating at regular business hours and tellers handling money will be wearing vinyl examination gloves. Alabama River is still meeting the loan needs of members through drive-thrus, online or via phone. Click here for more information.

All In Credit Union: The credit union has temporarily suspended access to branch lobbies at all locations beginning March 23. The Dauphin Street and Ozark South branches will be closed. Drive-thru locations will remain open during regular business hours and access to ATMs will be available 24/7. The credit union has also dedicated employees to expedite online and phone lending requests.

Auburn University Credit Union: All branch lobbies are closed, except by appointment for safe deposit access and mortgage loan closing. All drive-thrus are open regular business hours. Click here for more information. 

Azalea City Credit Union: The main office and Calvert location will offer limited lobby service by appointment only. Drive-thru services are available during regular business hours for these locations. The Dauphin Street location is closed at this time. Click here for more information.

Brassies Credit Union: The credit union has modified its office hours. It will be open Mondays, Tuesdays, Wednesdays and Fridays from 10 a.m. to 2 p.m.; and will be open Thursdays from 8 a.m. to 4 p.m. These hours will be in effect from March 19 until April 9. Click here for more information. 

Champion Community Credit Union: All four branches are open with drive-thru service until further notice. The credit union is maintaining regular business hours at all locations. Click here for more information. 

Chattahoochee Federal Credit Union: All branches open with drive-thru services only until further notice.

Fedmont Federal Credit Union: The lobby will close as of March 17 and will reopen April 6. The drive-thru will be open for normal business hours. Click here for more information. 

The Infirmary Federal Credit Union: The mobile branch is open for drive-thru only, unless by appointment. Click here for more information.

Marvel City Federal Credit Union: The credit union closed its lobby as of March 24. Click here for more information. 

McIntosh Chemical Federal Credit Union: The lobby is open by appointment only for any transactions that aren’t possible through drive-thru. Both drive-thru lanes are open. Click here for more information. 

Mobile Educators Credit Union: The Daphne, Saraland and West Mobile branches are drive-thru only and will close for lunch from 11 a.m. until noon. Service Center transactions will be carried out through the drive-thru. The Airport Blvd. branch is open, but is only allowing 10 members in at a time.

Mutual Savings Credit Union: All Mutual Savings Credit Union branches are serving our member through our drive-thrus with the exception being the Riverchase branch. Though our lobbies are closed to the public, we continue to make loans, open accounts and perfect any documents requiring signatures through appointments. Our call center personnel has been expanded to handle increased call demand. All branches are continuing to serve our members.

Naheola Credit Union: All branches are open with drive-thru services only until further notice. Click here for more information. 

Phenix Pride Federal Credit Union: All branches open with drive-thru service only until further notice. Click here for more information.

Sixth Avenue Baptist Federal Credit Union: All branches have closed indefinitely. Members may still access accounts through Shared Branching locations — as long as they remain open — as well as through ATM, if they have a share draft account. Account balances can be checked via that 24-hour teller line at 800-560-7182 or through the online banking system at www.sixthavebaptistfcu.org

Tuskegee Federal Credit Union: The credit union’s lobby will be closed, however a limited number of transactions will be conducted at the front door. Members should knock for assistance. The credit union’s hours will also change to Monday through Friday from 10 a.m. to 2 p.m. Click here for more information. 

Tuskegee Veterans Hospital Credit Union: The credit union is operating with modified access to limit exposure. The credit union staff is working from the office, but doors are shut to members unless upon request.

University of South Alabama Federal Credit Union: The Main Branch is limited to the drive-thru only and will operate from 8 a.m. until 5 p.m. University and Women’s Hospital branches are closed. No in-branch or shared branching transactions will take place. Click here for more information. 

WinSouth Credit Union: All lobbies of branches are closed, but members can still conduct transactions through the drive-thru, electronically or by phone. During this time, the credit union will also be offering extended drive-thru hours on Wednesdays until 4:30 p.m. at all branches. Click here for more information. 

Florida

121 Financial Credit Union: Branches will be fully-staffed and open during regular hours, but drive-thru and mobile options are encouraged.

Alive Credit Union: The credit union will be serving members exclusively through the drive-thru at most branches. The UF Health Jacksonville  branch lobby will be available during regular business hours. The Baptist Health and St. Vincent’s Riverside branches will be closed. Click here for more information. 

Bay Credit Union: Beginning March 23, the credit union will serve members exclusively through our drive-thru tellers. All branch lobbies will be limited to service by appointment only. For more information, click here. 

Country Financial Credit Union: As of March 18, the credit union will be serving members in the drive-thru only. Service hours for the Macclenny and Baldwin branches are Monday through Thursday from 7:30 a.m. until 5 p.m. and Fridays from 7:30 a.m. until 6 p.m.

Emerald Coast Federal Credit Union: All lobbies are now closed, but employees are ready to help members in the drive-thrus. For more information, click here. 

First Coast Federal Credit Union: First Coast has closed its lobbies effective March 18. The credit union continues to serve members using the drive-thru during normal business hours. Click here for more information.

Florida West Coast Credit Union: The Brandon, East Tampa, Carrollwood and Pasco branch locations remain open. At all four locations, the credit union is only allowing three members into the lobby at a time. As of March 24, the Brandon location will serve teller and cash needs with its drive-thru lanes. Transactions that cannot be performed through the drive-thru will be permitted inside the member service lobby. The Downtown Branch of Florida West Coast has closed temporarily. Click here for more information.

Jackson County Teachers Credit Union: As of March 19, the credit union has closed its lobby. Both lanes of the drive-thru will be used for all services, including loans. Drive-thru hours remain 9 a.m. CST to 5 p.m. CST Monday through Friday. Click here for more information. 

JAX Federal Credit Union: The credit union has closed its lobbies and continues to serve members through drive-thru services, the contact center and online and mobile. Members who need ti can also get loan assistance. Click here for more information. 

Launch Federal Credit Union: Lobby services are available by appointment only at Orange City, Ormond Beach, Rockledge and West Melbourn branches. Central Campus and the Multi-Function Facility are closed. Click here for more information.

Members First Credit Union of Florida: All branches are open with drive-thru services only until further notice. All drive-thrus will be open from 8:30 a.m. until 4:30 p.m. Monday through Thursday and Friday from 8:30 a.m until 5 p.m. Three branch locations will also be open Saturday from 8:30 a.m. until noon. Click here for more information. 

Panhandle Educators Credit Union: All locations are serving members via drive-thru only starting March 19. The operational schedule will also change to Monday through Thursday from 8:30 a.m. until 5 p.m.; Friday from 8:30 a.m. to 5:30 p.m. and Saturday from 8:30 a.m. until noon.

PenAir Federal Credit Union: Beginning March 23, all branches open with drive-thru service only until further notice. All drive-thrus will be open extended hours from 7 a.m. until 8 p.m Monday through Friday and 9 a.m. until 2 p.m. on Saturday.  The Call Center will have those same hours. Activity that requires access to a branch, such as access to safe deposit boxes, will be conducted by appointment only. Click here for more information. 

Suncoast Credit Union: As of March 19, branches will open with drive-thru service only until further notice. Drive-thru services are not available at Arcadia, Bee Ridge, Bonita Springs, College Parkway, Punta Gorda, San Carlos or West Hernando. If you need to perform a transaction that isn’t possible at the drive-thru or online, teams will be available, if possible. Click here for more. 

VyStar Credit Union: VyStar Credit Unions has moved to serving members through the drive-thru only. Members can conduct transactions that require in-person service in lobbies by either requesting this service at the drive-thru or by scheduling an appointment by calling 904-777-6000. Branch drive-thru hours are Monday through Thursday from 9 a.m. to 5 p.m.; Friday from 7:3- a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m. Click here for more information. 

Georgia

1st Choice Credit Union: Grady branch closed until further notice. Members are encouraged to visit Shared Branch locations. Click here for more information. 

Altamaha Federal Credit Union: All AFCU lobbies remain closed. Members will be served through drive-thrus at all locations. Click here for more information.

Combined Employees Credit Union: All branches open with drive-thru service only until further notice. Click here for more information. 

Delta Community Credit Union: Delta Community has temporarily limited branch lobbies to appointment-only services as of March 24. Members are encouraged to handle most of their everyday transactions through the drive-thru lanes. Branches that support Delta Air Lines and are located in secure airport or Delta corporate locations will remain open. Click here for more information. 

Excel Federal Credit Union: As of March 19, the credit union will be closing the Midtown and Atlanta Federal District locations. Service will be limited at the Peachtree Corners location to drive thru only. For more information, click here. 

Family First Credit Union: Family First closed the lobbies of both Hapeville and Roswell locations effective March 19 and continuing for the next two weeks. The branches will use the drive-thru lanes at each location to service the members. Click here for more information. 

Fort McPherson Credit Union: All branches are open with drive-thru service only until further notice. Click here for more information. 

Georgia Power Valdosta Federal Credit Union: All branches are open with drive-thru service until further notice. Operation hours are revised to 8 a.m. to 5 p.m. on Monday, Tuesday, Thursday and Friday. The credit union will be closed on Wednesdays. For more information, click here. 

Georgia United Credit Union: Beginning March 20, the credit union will provide drive-up service only at all branch locations. For more information, click here. 

GO Energy Financial: The Douglassville and Greystone branch lobbies will be closed until further notice, but drive-thrus remain open. The Tucker branch, Contact Center and Lending Team remain open to serve members. Click here for more information. 

Habersham Federal Credit Union: Beginning March 23, all branch lobbies will close to the public. The Clarkesville and Homer branches will operate through the drive-thru and the Clayton branch will have a walk-up window. For more information, click here.

Kinetic Credit Union: The credit union is suspending lobby service for an indefinite period beginning March 23. Drive-thru services will continue at all locations. Members who have an urgent need that cannot be handled through the driev-thru may contact the Call Center at 706-320-8575. Click here for more information. 

Lanier Federal Credit Union: All branches are open with drive-thru services only until further notice. Click here for more information. 

LOCOGA Federal Credit Union: To limit exposure, operation hours have been revised to Monday and Friday from 10 a.m. to 2 p.m. and Wednesday from 10 a.m. to 1 p.m.

United Methodist Connectional Federal Credit Union: United Methodist Connectional FCU is asking members to limit branch visits as much as possible. Credit union services can be accessed through: online banking; ATM network, free Publix presto and more; mobile deposits through Sprig; transferring money through PopMoney (accessed through home banking).

Valdosta Teachers’ Federal Credit Union: Branches open with drive-thru service only until further notice. Click here for more information.

 

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